Personalized tech support for your home, your devices, and your unique setup. No scripts, no runaround, no upselling โ just an honest technician who fixes it right and explains what happened.
If there's a free fix, I'll tell you. If it's not worth repairing, I'll say that too. You get honesty first, every time.
Slow computer, slow phone, an app that won't open, an email that won't send โ this is the bread and butter. If your tech is fighting you, I'll fix it and explain what happened.
iCloud full and you stopped looking? Photos on three devices and none of them synced? One dropped phone away from losing everything? I'll get a real backup running โ cloud or a drive at home. See how it works โ
Boots forever, freezes constantly, fans roaring for no reason? I'll clean it up, kill the junk, and get it running like it used to. PC and Mac.
Lagging apps, "Storage Almost Full," battery dying by lunch, photos won't back up. iPhone or Android โ I'll get it snappy again.
App disappeared from your phone? Won't update? Can't sign in? Keeps crashing the second you open it? I'll track down why and fix it.
"It used to work and now it doesn't." Error messages you can't decode, programs that won't open, updates that broke things. I'll sort it out.
Locked out of your email, forgot a password, hacked account, email won't send or receive, calendar syncing wrong โ all very fixable.
Dead zones in the back bedroom, "connected but no internet," slow speeds, drops during Zoom calls. I'll figure out what's actually going on.
Says "offline" when it's clearly on, won't print wirelessly, driver errors, smudges, jams. I've made peace with every printer brand out there.
New phone, laptop, or tablet? I'll transfer your photos, contacts, messages, and accounts so the new one feels like the old one โ only faster.
Also available: virus & pop-up cleanup, smart home setup, home security cameras, custom scripts and small tools. If it's tech, just ask.
iCloud said it was full a year ago and you stopped looking. The photos on your old iPhone never made it to the new one. Your Mac has never run Time Machine. Years of memories โ kids growing up, trips, family โ live on one device, in one place. This is the most common and most preventable kind of tech loss, and it's the conversation I have most often.
Not sure which fits? Call or text (512) 905-0216 โ I'll figure it out with you in five minutes, free.
No complicated intake forms. No waiting on hold. Just real help, fast.
Call, text, or email. Describe what's going on in plain English โ no tech jargon required. I'll get back to you quickly.
I'll diagnose the issue remotely or schedule an evening or weekend visit. You'll get a clear explanation and honest pricing โ no surprises.
I fix it, explain what happened and why, and make sure you're set. Follow-up support included at no extra charge.
I'm not a big box store. I'm not an overseas call center. I'm a local technician who treats your tech like it's my own.
If it's not worth fixing, I'll tell you. If there's a free solution, you'll hear about it before anything else. I'd rather lose a sale than mislead you.
I explain everything in terms that make sense. You'll know what was wrong, how it was fixed, and how to avoid it next time.
Primarily available evenings and weekends โ when you're actually home and can be there for the fix.
I remember your setup, your preferences, and your history. No repeating yourself every time you need help.
This isn't a side gig with no foundation. I've worked across enterprise IT, cloud infrastructure, fintech, and physical security โ and I bring all of that to your living room.
Studied computer science with a foundation in systems, networking, and software development.
Managed a small support team at a fintech company, handling internal IT operations and end-user support.
Contracted with Microsoft to assist with server and cloud infrastructure implementation projects.
Managing and supporting commercial security system installations โ cameras, access control, alarm panels, and network infrastructure.
Reach out and let's fix what's bugging you. First consultation is always free.
๐ Available evenings & weekends
Contact Ben โ